Overview

Location:

7956 W Jefferson Blvd

Fort Wayne, IN 46804

Hours:

Between 7:30am-4:30pm

Job Summary:

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

• Patient registration, including updating demographic and insurance information prior to appointments
• Checking patients out and ensuring visit completion in the system
• Scheduling patient appointments and coordinating follow-up visits
• Submitting and tracking prior authorizations for upcoming procedures to ensure completion before scheduled appointments
• Managing outside referrals initiated by providers, including faxing required medical records and coordinating with external offices so they can contact the patient

Requirements:

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).