Summary:

Responsibilities:

1. Develops a strategic digital transformation roadmap and leads a portfolio of digital projects to achieve greater operational efficiency, seamless patient experience, and better outcomes
2. Champions organizational change to consumer-driven healthcare through digital solutions, data and analytics, and supporting processes
3. Partners with clinical, technology, and administrative leaders to identify opportunities to improve outcomes through clinical and business redesign that leverage digital technologies and automation
4. Analyzes current state processes, envisions future state, and leads the development of intuitive, customer-centric solutions
5. Identifies solutions to enhance our digital front door and streamline communications to facilitate an end-to-end frictionless patient experience across the care continuum
6. Participates in evaluation of new technologies/software/vendors that may provide opportunities for solutions or new applications necessary to accomplish goals, objectives, and strategies
7. Drives teams across the organization to implement digital solutions that are easy to use, provide a seamless experience, and optimize resource utilization
8. Collaborates with stakeholders to establish and monitor goals, objectives, and key performance indicators while maintaining alignment with the strategic goals and objectives for Akron Children's Hospital.
9. Provides input on the digital health budget, participates in the annual budgeting process and other funding opportunities.
10. Incorporates change management and organizational communication to ensure successful use and adoption of new tools and processes.

Other information:

Technical Expertise

1. Experience in health care operations and knowledge of digital health trends
2. Experience working with all levels within an organization is required
3. Experience managing, developing, coaching, and leading a team is required
4. Experience with Epic or other electronic medical record preferred
5. Experience with telehealth preferred
6. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required

Education and Experience

1. Education: Bachelor's degree in related field is required; Master's degree is preferred
2. Minimum 5 years supervising direct reports, managing teams, leading teams, and working with leadership and executive teams
3. Years of relevant experience: 8 to 10 years preferred
4. Strong communication skills - must have the ability to communicate and advocate for digital health effectively across a variety of stakeholders, including individuals who are not familiar with technology

Full Time

FTE: 1.000000

Status: Remote

About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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Connections working at Akron Children's