Summary:

Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.

Responsibilities:

• Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
• Ensuring consistent application of nursing services policies and standards throughout the organization
• Monitoring patient outcomes and the quality and effectiveness of nursing care
• Overseeing performance of teams; identifying and addressing staff training and development needs
• Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies

Standard I: Financial Management

• Recognizes the impact of reimbursement on revenue
• Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
• Creates, monitors, and analyzes a budget, explaining variance
• Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
• Documents capital appropriations and project authorizations

Standard II. Human Resources Management

• Evaluates and specifies the critical resources required to accomplish the team's objectives
• Initiates requests for required resources based on staff competency with patient acuity
• Allocates team resources responsibly and equitably within the scope of labor laws
• Calculates resource usage to set a baseline for comparison
• Discovers opportunities to improve resource utilization
• Implements changes in role consistent with the scope of practice
• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
• Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
• Adjusts management and personal style to fit the needs of different people and different situations
• Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
• Conducts evaluations on personnel performance at the workplace and recommends improvement plans
• Coaches others on operating personnel management systems and their processes

Standard III. Relationship Management and Influencing Behaviors

• Situation Management
  • Identifies issues that require immediate attention
  • Applies principles of crisis management to handle situations as necessary
  • Manages conflict
  • Promotes team dynamics
  • Mentors and coaches staff
• Promotes Professional Management
  • Promotes and encourages stress management
  • Encourages participation in professional action
  • Applies principles of self-awareness
  • Fosters a healthy work environment
• Diversity
  • Understands the components of cultural competence as they apply to the workforce
  • Maintains an environment of fairness and processes to support it
  • Capitalizes on differences to foster highly effective work groups

Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations

• Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues
• Provides direct service to internal or external customers
• Facilitates the resolution of customer problems, issues, or concerns
• Monitors and promotes workplace safety requirements resulting in positive patient outcomes
• Applies systems thinking knowledge as an approach to analysis and decision-making
• Demonstrates accountability for nursing research and quality improvement activities
• Provides evidence-based nursing care
• Promotes and communicates patient information effectively across the continuum of care

Standard V. Leadership

• Serves as a leader of patient care
• Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
• Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
• Manages own behaviors during interactions, such as feedback giving, to shape workplace events
• Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
• Employs leadership theories, such as contingency and transformational, and associated techniques
• Applies techniques of "action learning" to problem solve and personally reflect on decisions

Requirements:

 Education

• Graduate of a Registered Nursing program, Bachelors of Science in Nursing required
• Master's degree in Nursing, Health Administration, Business Administration, Nursing, or related advanced degree in health related field preferred

Experience

• Minimum of 3-5 years? of clinical patient care experience in a relevant setting
• Minimum of 2 years? of healthcare leadership

Licenses, Registrations, or Certifications

• RN license in good standing in state of employment or a compact state , if applicable
• Registered Nurse (RN) required
• American Heart Association Basic Life Support

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time

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About CHRISTUS Health

CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

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