The Patient Access Educator II develops implements and maintains formal new hire orientation and on-going training programs. Education will be focused on associate development to achieve data integrity as it relates to managing receivables and maximizing reimbursement. The Educator performs Quality reviews and provides feedback to ensure a high level of accuracy on all admissions. The Educator effectively conveys and communicates information and ideas to internal and external customers. This is a professional position that requires proficient teaching abilities and the interpersonal skills to establish trusting relationships with Associates and Management, and is responsible for the development of improved performance competencies for the department staff.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Develops implements and maintains new hire orientation and on-going training programs.
Identifies on-going educational needs for internal and external customers.
Monitors associate accuracy; provides feedback and individual training to enhance performance.
Maintains knowledge of current regulatory rules and requirements (e.g. JCAHO, HIPAA, CMS, and other federal and state guidelines).
Maintains knowledge of reimbursement requirements for all payers.
Participates in the development and testing of system applications and provides training.
Possesses thorough knowledge of personnel, administrative, and department policies and procedures.
Communicates effectively all aspects of Patient Access utilizing multiple resources.
Available to provide assistance to associates on a real time basis to address questions and operational issues.
Completes required training as needed.
Performs all other duties as assigned.
Requirements:
High School Diploma or equivalent years of experience required.
1 ? 3 years of experience preferred.
Work Schedule:
TBD
Work Type:
Full Time
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CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.