Baltimore, Maryland
Wilmington, Delaware
Newark, Delaware
Posted: 19-Sep-23
Location: Altamonte Springs, Florida
Salary: Open
Categories:
Internal Number: 23030930
Description
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift: Monday – Thursday, 9:00am – 6:00pm; Friday, 9:00am – 3:30pm
Location: Remote ( Must be local to Central Florida area )
The role you’ll contribute:
AdventHealth seeks to fill a full-time spiritual caregiver position. This is a unique opportunity to work within the E-Spiritual Care Center—a referral-based call center—which functions as a significant source of contact for patient spiritual care and support services. We are looking for a team player to join our staff of enthusiastic, competent, service-oriented personnel who contribute to our reputation as one of the best faith-based health care organizations in the industry.
The ideal candidate must have a heart and desire for ministry and a love of people. Must be comfortable being on the telephone for lengthy periods of time and be able to convey care and concern through their voice. Must be computer savvy, have quick typing skills, be comfortable with the facsimile, possess an exceptional attention to detail and be a good steward of their time.
The value you’ll bring to the team:
- Demonstrates through behavior AdventHealth’s mission, vision, values and service standards as outlined in the organizations Whole Care Experience training
- Assesses spiritual needs of patients and provides appropriate interventions with consideration to growth development needs and age group
- Receives referrals from E-Spiritual Care Center (E-SCC) manager, and follows up on these referrals within 48 hours
- Responds to incoming calls
- Completes a new referral and/or in progress referral activity log in the Salesforce Customer Relationship Management (CRM) system
- Conduct necessary follow-up on outbound and incoming call inquires
- Develops a spiritual care plan for patients by identifying objectives, interventions and desired outcomes
- Receive and distribute messages to outpatient entity staff and service providers
- Available for various shifts as scheduled by the Spiritual Care Manager
- Communicates appropriate information for patient’s medical record, through documentation on the Spiritual Care Consult form
- Utilizes knowledge of different levels of growth, development, and skills for various ages and demographics of patient care
The expertise and experiences you’ll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
- Minimum of one unit of Clinical Pastoral Education
- Personal commitment to God
- Personal integrity and an ability to work under stress
- Ability to effectively relate to persons of diverse religious, educational, and cultural backgrounds
- Strong organizational, multi-tasking, and coordination skills
- Ability to take initiative and be a self-starter
- Intermediate expertise in Microsoft Suite programs and Adobe
- Demonstrated interpersonal, customer relations and communication skills
- Ability to articulate the mission of AdventHealth
EDUCATION AND EXPERIENCE PREFERRED:
- Congregational pastoral experience
- Two or more units of Clinical Pastoral Education
- Associate’s or Bachelor’s degree of Religion or Theology
- Experience within the AdventHealth organization
- Bilingual; ability to speak Spanish and/or other (non-English) language fluently
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
- Clinical Pastoral Education (CPE) certificate from an accredited organization