Responsible for one or more lab sections (histology, microbiology, phlebotomy, etc.). Establishes goals, and schedules and coordinates laboratory administration, including purchasing and maintenance of laboratory equipment and supplies. Ensures that all activities are in compliance with organization goals and applicable regulations.
MAJOR JOB RESPONSIBILITIES
Responsible for all departmental and staff customer service initiatives
This position will be key in improving and maintaining associate morale and retention rates; decreasing turnover
Personnel – Responsible for the management (oversight) of all departmental associates
Performs decision-making processes regarding the hiring, disciplinary action, terminating of departmental associates
Will be responsible for overseeing associate evaluations; assuring that time and attendance is completed accurately; assisting with associate staffing/scheduling and PTO requests; will help oversee education, to ensure that all associate education is in compliance with best practice standards; will conduct timely associate communication to ensure associates are well educated
Capital and Operating Expense – Will work in collaboration with Administration and Finance to prepare annual capital and operational budgets
Will be responsible for maintaining expenses and revenue within the established fiscal year budget for all departments under directorship
Reviews rates and procedure codes, supervises the processing, billing and review of laboratory testing
Performance Improvement and Quality Management – Responsible for monitoring and/or overseeing that all QC programs; including proficiency testing, review and correction of deficiencies; responsible for continuous performance improvement; maintains total quality of service at acceptable levels
Responsible for management and operations within the Laboratory Service Line in collaboration with the Laboratory Medical Director and System Director of Laboratory Services
Assure compliance with appropriate accrediting agencies such as that CAP, AABB, CLIA, JCAHO, OSHA, etc
Maintains accurate statistics either manually or in the LIS to show productivity, performance indicators, quality management, etc
Ensures that all equipment within the Laboratory is functioning properly and ensures that all personnel is educated on proper techniques of operation; verifies that all major equipment repairs have been accomplished; in collaboration with Administration, initiates equipment service contracts
Directly responsible for operational policy and procedure development for all related departments under directorship
Provides technical expertise regarding problem solving for all related departments under directorship
Performs waived, moderate, and high complexity testing, when needed for all related departments under directorship
Serve as a laboratory representative on designated hospital committees as required i.e.: Infection Control, Blood Utilization Committee, Quality Management, Safety Committee, etc
Requirements:
A. Education/Skills
· Minimum requirement:
o Bachelor's degree from an accredited university or college in Medial Technology or Clinical Laboratory Science which includes successful completion of a supervised course of clinical internship in an approved hospital laboratory, or a Bachelor's degree in an applied science (for example Chemistry, Biology or Biochemistry).
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
