Overview

The talent acquisition operations coordinator is responsible for the management of the new employee experience. This position generates, manages and implements solutions within recruitment operations function. This position is also responsible for the creation and management of various reports to track activity and metrics.

Responsibilities

• Manages the enterprise recruitment support function including the onboarding and orientation of employees. In conjunction with Talent Management, IT and other shared service areas, ensures the enterprise new hire experience meets customer satisfaction targets. Seeks out ways to continuously improve the efficiencies of the process including ensuring a seamless experience for both the remote and hybrid new employee.

• Supports enterprise onboarding compliance and background check processes by which may include, completing e-verify, on-line SSN & OIG verifications, and initiating pre-employment drug screens and criminal, educational and employment background checks for new hires. Creates and manages the personnel file to ensure all new hire documents have been received prior to start date. Seeks out current external compliance requirements and ensures the processes maintain standards.

• Manages the employee bonus payments including new hire retention and referrals.

• Manages the immigration process needs for the enterprise. Stays current on immigration matters. Coordinates new employee immigration requests by compiling essential information needed for processing requests and arranging meetings between legal resources and business.

• Maintains personnel and benefit files, expenses, and miscellaneous items (processing recruitment related invoices for payment and opening and distributing mail). Maintains recruitment budget supporting documents. Maintains confidentiality of records.

• Serves as back up administrative support for CHRO. Schedules meetings, appointments and interviews as directed. Books meeting rooms and makes other arrangements as needed, such as meal or beverage service.

• Answers incoming calls and forwards call to appropriate HR staff member or department; takes messages or assists caller when possible. Directs staff to intranet related information.

• Conducts monthly ongoing verification of field licensure to ensure licensure is current and up to date.

• Participates in other departmental projects or assignments as requested. Schedules interviews as needed. Moderates new employee orientations.

• Serves as back up support for new hire and personnel change updates.

• Coordinates the creation and on-going maintenance of corporate policies and procedures.

• Identify manual areas that need continuous process improvement in accordance with HRIS.

Qualifications

• Bachelor's degree in Human Resources, Business or related field.

• Minimum of five years human resources experience supporting a Human Resources or Recruiting/Talent Acquisition department and/or knowledge of standard recruitment processes and applicable employment laws and regulations.

• Ability to work with Microsoft Suite Software; applicant tracking and HRIS systems.

• Excellent customer service and follow-up skills with both internal and external customers.

• Demonstrated independent decision-making abilities.

• Effective communication skills, written, verbal, and interpersonal.

• Proficient time management, organizational skills, attention to details and ability to meet established deadlines.

Note: Successful applicants for domestic positions that require travel to a customer site must be fully vaccinated against COVID-19 as a condition of employment.