The Senior Social Worker Lead for Behavioral Health Services at the Wilmington VA Medical Center has full responsibility for provision of complex services for the Substance Use Disorders/Intensive Outpatient Program (SUD/IOP), requiring advanced practice skills including program management development and administrative oversight across multiple disciplines. Holds oversight for social workers within care line in the main facility or the five Community Based Outpatient Clinics (CBOC's). The incumbent formulates and implements general policies, procedures, standards, goals and objectives for Behavioral Health Services (BHS) that are consistent with and support the mission of the Wilmington VA Medical Center and VISN 4 and has full responsibility for clinical practice, program management, education, human resources management, and organizational stewardship for SUD/IOP programs for BHS. Advises BHS management of specific clinical or administrative issues within SUD/IOP program. Provides consultation to BHS Program Directors and other staff on social work qualification standards, practice, competency, productivity, recruitment, continuing education and development of social work functional statements and orientation. Reviews information pertaining to the program from a variety of sources (e.g., federal, state and local including the Veterans Health Administration, Joint Commission, National Association of Social Workers, Society of Social Work Administrators in Health Care, the American Hospital Association, etc.) and identifies requirements which must be expressed in medical facility written policies and procedures; drafts such statements or assigns tasks to subordinates to ensure their completion. Provides advice, assistance and consultation to community agencies, stakeholders, councils, and other community groups to enhance the provision of behavioral health services to Veterans in the community. Determines personnel, equipment, space and supply needs based upon program goals. Resolves employee complaints or other related matters within the context of the union contract, local policy, and appropriate personnel policies, etc. Identifies and prioritizes the training needs of the staff to assure effective job-related training programs exist which meets the needs of the program, the medical center and surveying agencies. Establishes and maintains or ensues the establishment and maintenance of an effective reporting system that includes the preparation and review of all recurring and non-recurring periodic and locally required reports to ensure accurate and timely submissions. Delivers specialized interventions for substance use disorders to patients with complex, multi-faceted problems. Treatment modalities include individual, group and/or family psychotherapy and case management interventions/referrals. Interviews patients and their families and conducts comprehensive psychosocial assessments to establish facts about the Veterans functioning and health. Uses professional judgement and practice skills to independently evaluate the Veterans situation and make psychosocial diagnoses within the scope of practice. Determines an appropriate level of care and develops psychosocial treatment goals with the veteran. Makes initial continuing decisions regarding use of VA and non-VA services and referrals, arrives at a reasoned conclusion as to the preferred course of action and consults with other specialists in planning treatment for Veterans with co-morbidities. Initiates and effects changes in methods/interventions to promote efficient practice and improve patient outcomes. In cases of antagonistic, indifferent, or evasive Veterans, the social worker deals constructively with both positive and negative reactions while empowering the Veteran to actively collaborate on treatment goals and communicates confidence in the Veterans ability and worth. Provides individual, family and group psychotherapy to Veterans struggling with substance use disorders and family members/significant others supporting the Veterans treatment. Demonstrates acceptance, interest, encouragement and selective use of questioning, explanation, and guidance to help them explore their problems. Establishes a continuing relationship with the Veteran, evaluating progress toward goals and adjusting the treatment plan as appropriate. Organizes referrals to community services on behalf of Veterans and maintains a productive network of referral resources both within and outside of VA. Promotes SUD services as a key component of treatment and represents SUD when in contact with other agencies and the public. Responsible for providing consultation services as requested on addictions, publicizing the availability of SUD services and educating Veterans and staff about addiction issues. Work Schedule: Monday - Friday 8:00am to 4:30pm Telework: Not available Compressed Schedule: Not available Position Title/Functional Statement #:Senior Social Worker SUD-IOP/000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.