Team Coordinator

Fairview Health Services is looking for a Team Coordinator based out of the Fairview Clinics- Riverside in Minneapolis, Minnesota. This is a full time benefit eligible position.

As a member of the care team the team coordinator performs quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The team coordinator manages workflow by coordinating and maintaining provider schedules, uses a variety of communication tools and systems to handle medical information requests and updates, communicates normal test results either through the direction of the RN or provider or by following established protocols, and works collaboratively with the assigned unit while handling multiple tasks, interruptions and changes. As a member of the care team, the team coordinator will maintain complete, timely and accurate documentation for each patient and continually look for opportunities to improve processes and workflow

• Manage patient and provider schedules for assigned area
• Complete patient registration/check-in process.
• Use effective communication tools and skills
• Manage multiple technology applications
• Multi-task and prioritizes appropriately
• As a member of the care team, continuously improve work processes, environment and the overall experience to serve customers and meet business goals

Required Qualifications

• Successful competition of formal medical training program such as MA, HUC, NA or Medical Secretary, or minimum of 1 year comparable experience in a healthcare setting

Preferred Qualifications

• 2 or more years experience in a medical setting

Other Required Skills

• Excellent public relations, communication, prioritization skills
• Proficient telephone and computer skills
• Flexible, efficient, ability to embrace change
• Demonstrated focus on customer service/patient service with every interaction
• Must be flexible to work various shifts and locations as required
• Ability to work independently, demonstrate critical thinking skills and engage in ongoing process improvement

Desired Skills

• Knowledge of third party payors preferred
• Knowledge of medical terminology and abbreviations preferred