At Crete Area Medical Center, these beliefs are the foundation of everything we do. We’re proud to be a community hospital with national recognition for quality care in our relentless pursuit of excellence in caring for our community. One of the finest rural health facilities in Nebraska, we offer inpatient and outpatient hospital services as well as physician clinics to care for patients and their families in the convenience of their community. We are a 24-bed critical access hospital located just 25 minutes south of Lincoln, Nebraska.
We are looking to add a compassionate, quality focused, Chief Nursing Officer to join our Nursing Administration and Senior Leadership team. The CNO will have solid organizational skills, the ability to carry out tasks effectively with minimal supervision and passionate in delivering the highest quality health care to our patients and their families.
ABOUT THE ROLE:
The Chief Nursing Officer is responsible for the planning, provision, and allocation of functional resources necessary to carry out the day-to-day operations of the Nursing & Support Services. These responsibilities are accomplished by establishing appropriate performance standards, qualifications and expectations. Responsible for the proper planning and allocation of resources under their control to include the preparation and monitoring of the annual operating budget and objectives consistent with Crete Area Medical Center’s strategic plan. All duties are performed consistent with Crete Area Medical Center’s standards and behaviors.
YOUR ROLE WOULD ENCOMPASS:
Commits to the mission, vision, beliefs and consistently demonstrates our core values.
Participates in and/or leads meetings, committees, strategic planning and lean projects as assigned.
Serves as Service Excellence champion including implementation, competencies, and hardwiring of service excellence initiatives.
Overseas formulations of division goals and objectives, plans and programs in alignment with the overall Medical Center goals and objectives, plans and programs; ensures plans and programs are properly executed and an effective feedback process is utilized which communicates the overall condition and trends in each area and all important activities affecting them.
Oversees performance standards/metrics for each of the departments within the division and evaluates the performance against the standards; coaches and assists the managers in improving their planning and performance.
Ensures consistent leadership among division managers and ensures unification within the division. Promotes effective communication, collaboration, quality, and efficiency between departments and managers within and outside the division.
Provides leadership and oversight in service line growth and development in each department of the division.
Oversees the departmental budgetary procedure to ensure proper operational and capital planning; appropriate and efficient use of resources; and consistent compliance to budgetary and fiscal controls.
Responsible for hiring, training, supervising, coaching, mentoring, retaining and evaluating managers including professional development of the division managers.
Keeps informed of current issues including new procedures, developments, and innovation. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
Performs service excellence initiatives such as: AIDET, Key Words, Managing Up, 10/5 Rule, and Service Recovery when applicable.
Performs Evidence Based Leadership Practices including; LEM goals, 90 day action plans, staff development, LDI participation and linkage grid assignment completion, utilizing the department meeting model, reward and recognition programs, thank you notes, performance evaluations and H/M/L conversations, and rounding on team members and patients (if applicable).
Responsible for overall physician satisfaction results in the Nursing & Support Services departments. Works with and through others to get positive organizational results.
Responsible for the overall quality of care delivered to patients and works collaboratively with the Director of Quality and Organizational Improvement to implement, execute, and follow-up on initiatives within the overall medical Center Quality Plan.
Responsible for the overall employee satisfaction results of the Nursing & Support Service departments. Works with and through others to get positive organizational results.
Responsible for the overall patient satisfaction results of the Nursing & Support Service departments. Works with and through others to get positive organizational results.
Works collaboratively with the ED Medical Director in the obtaining and maintaining trauma designation.
Works collaboratively with the Chief of Medical Staff on patient protocols, quality measures, and clinical teamwork.
Conducts quarterly provider rounding.
Conducts or ensures daily nurse leader rounding on all patients.
Responsible for a robust communication plan for all staff including monthly shift meetings, bedside shift report, physician – nursing communication, etc. to support effective and up-t0-date communication.
Ensures teamwork between day and night shift, creating desired shift-to-shift teamwork and care consistency.
Responsible for meeting all CAH guidelines and regulations.
Responsive to staff, providers, and patients’ needs and opportunities.
Proactively coordinates Nursing Services schedule to maximize resource utilization.
YOUR EXPERIENCE INCLUDES (PROVEN PERFORMANCE IN):
Graduation from an accredited professional baccalaureate nursing program – required
Master’s degree – preferred
Current NE Registered Nurse licensure – required
Certification in Basic Life Support (BLS) – required
Certification in Advanced Cardiac Life Support (ACLS) – required
Minimum of five years’ of progressive management experience within a medical center – required
Internal Number: 14997
About Crete Area Medical Center
Crete Area Medical Center, one of the finest rural health care facilities in Nebraska, offers inpatient and outpatient hospital service as well as physician clinics to care for patients and their family in the convenience of their community. Part of Bryan Health, the 24-bed critical access hospital is located 25 minutes from south of Lincoln, Nebraska.
The Physician's Clinic, with locations in Crete, Wilber and Friend offers convenient care for patients and their family. Our family of physicians is committed to delivering a better future for our patients. We’re here to walk life’s journey with our patients and invite them to make our home-away-from home their medical home. We share the first steps, the excitement in the next steps and the sorrow in the final steps. Our physicians are a part of our community, and value the trust patients place in them.