EDUCATION: Required: Bachelor of Science in Nursing Master's degree. Master's degree in progress may be considered.
Additional Information: Graduate of RN educational program required.
LICENSURE/CERTIFICATION/REGISTRY/LISTING: Required: RN - Registered Nurse licensed in North Carolina or a Compact state. BLS (CPR) - AHA Health Care Provider BLS National Nursing Certification must be obtained within two years.
EXPERIENCE: Required: Minimum of 3 years progressive leadership experience Preferred: Prior management experience Experience in behavioral health strongly preferred.
KNOWLEDGE, SKILLS, AND ABILITIES: Required: Personal Safety - Responds appropriately to emergency situations (Cone Health Codes) and demonstrates knowledge of how to respond. Always uses appropriate safety devices and techniques (examples: using safe lift equipment and needle safe devices; pushing carts; correctly lifting copy paper). Ability to present information to a group Ability to delegate Oral and Written Communication Skills - Ability to communicate effectively through both oral and written formats. Leadership Skills Medical Terminology Ability to work independently Accountability - Takes responsibility for own actions, including the impact of own decisions on patients and others. Also takes responsibility for actions of any direct reports, avoiding blame or excuses. Takes appropriate action when anyone in the organization violates standards or regulations, viewing it as unacceptable to "look the other way". Adaptability - Effectively assesses and adjusts to changes in circumstances, resources, or environment, using the creativity and flexibility required to remain effective. Views change as a constant, accepting and adjusting to twists and turns. Adjusts to the especially unpredictable nature of a healthcare environment, shifting focus as necessary, and taking reasonable action, even when faced with various levels of uncertainty. Communication - Accepts responsibility for effective two-way communication using clear and wellorganized oral and written techniques. Demonstrates self-awareness of non-verbal messages, keeping verbal and non-verbal messages consistent. Incorporates recognition of cultural impact on understanding and effectively uses interpreters and language translation devices. Computer Literacy - Working knowledge of personal computer and communications technology. Knowledge of Concepts, Procedures and Techniques - Possess knowledge of concepts, procedures and troubleshooting techniques. Problem Solving - Identifies practices or procedures that are not working effectively and challenges underlying assumptions. Includes a representative number of persons when addressing issues (including patients and their families), resulting in the best resolution from various perspectives. Looks for the root cause of any problem, resulting in solutions that are enduring and sustainable. Proficiency in Tools and Equipment - Ability to demonstrate proficiency in the application of tools, test equipment and meters to effectively diagnose equipment problems and/or failures consistently. Responsiveness - Reacts promptly when requests are made or situations clearly call for it. Shifts priorities when a timely response is essential. Actions reflect sensitivity to patient/customer needs and sense of urgency. Balances speed of response with safety concerns. Time Management - Establishes priorities during routine daily operations, addressing time-sensitive matters first, while also accomplishing day-to-day tasks and duties. Effectively triages tasks and events according to urgency level, impact on patients and outcomes desired under special conditions (e.g., during crises and emergencies). Makes choices that result in maximum completion of essential duties and minimum personal stress. Ability to work in stressful situations - Ability to remain calm and composed in stressful situations (ie: fast paced environment, meeting deadlines/work quotas, etc.) Integrity - Demonstrates an unwavering commitment to do what is ethically "right". Consistently tells the truth unless doing so would violate confidentiality or compromise the safety or privacy rights of patients or others. Behaves in a manner fully consistent with stated intentions and commitments, even when there is no one to witness activities. Stands up for what is right even when there are personal risks or when there are clear rewards for doing otherwise. Interpersonal skills - Demonstrates an ability to interact with others in a courteous and professional manner and establish good working relationships. Ability to influence others not under direct control Ability to multi-task and prioritize Critical thinking and decision making skills Patient Safety - Adheres to National Patient Safety Goals (including compliance with Infection Prevention, Hand Hygiene, etc.).Identifies and reports safety hazards and incidents. Maintains secure areas per policy (carts, closets, etc.).Protects all confidential information and obeys all HIPAA regulations. Team building skills
PHYSICAL REQUIREMENTS: Light Work Exerting up to 20 pounds of force occasionally (up to 1/3 of the time), and/or; up to 10 pounds of force frequently (1/3 to 2/3 of the time), and/or; a negligible amount of force constantly (2/3 or more of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
HEARING/VISION: Hear and differentiate low volume sounds in order to make judgments regarding actions needed Hear alarm bells, verbal conversations, telephone voices and normal volume sounds Close vision (clear vision at 20 inches or less) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Color vision (ability to identify and distinguish colors)
CONDITIONS OF EMPLOYMENT * Annual flu shot * Annual TB test (if applicable to your job location) * Annual HLCs (Healthstream, formerly CBL)-Safety at Work and Corporate Compliance * Maintain licensure/certification/registry/listing (if applicable to your job)
JOB SUMMARY: Plans, integrates, controls and evaluates human, material and fiscal resources required to provide patient care in specific departments. Provides leadership in establishing standards, goals, and direction. Facilitates, coordinates, and manages staff, material, and financial resources to achieve patient outcomes/care and to promote professional development/practice of staff. Incorporates the Nursing Department philosophy into leadership and clinical practice. Ensures implementation of departmental and department specific patient care standards and nurse competencies. This position serves the following patient age categories: adolescent, adult and geriatric.
This Director of Nursing at Behavioral Health Hospital will have responsibility to the Adult unit, as well as the Flexible Resources Pool and the Psychiatric Emergency Department at Wesley Long Hospital.
MAJOR WORK ACTIVITIES: Assures an effective system for management of human resources. Evaluates and determines human resource needs for program development, maintenance or revision. Assures the following human resource functions meet organizational guidelines. Position control, Interviewing, Hiring, Scheduling, Disciplinary process/termination, Promotion, Maintains system for evaluating staff performance in accordance with organizational guidelines. Develops/maintains criteria for staff performance in accordance with professional, regulatory agencies and departmental standards. Assures performance appraisal completion. Facilitates and develops effective work groups/team/staff members. Manages retention/turnover rate to meet organizational objectives. Develops/maintains an environment that supports learning and professional development. 25 %
Assures departmental patient care services meets organizational goals and objectives. Develops and promotes departmental philosophy. Identifies and develops departmental goals and objectives utilizing trend data and customer and staff input. Develops/maintains an ongoing department organizational structure to meet program goals. Assures patient care outcomes are achieved, Leadership rounds, Case conferences, Data evaluation. Assures program meets professional, regulatory and department standards. Develops/evaluates staffing and educational strategies to meet program/institutional goals and outcomes, Orientation, Continuing Education, Clinical skills development. Markets program to hospital, community and other agencies, as needed. Assures maintenance of departmental policies and procedures. 25 %
Assures effective financial management. Conducts annual department capital, staffing, materials and program needs analysis. Develops budget in accordance with organizational priorities and constraints. Performs variance analysis and develops action plan to ensure targets are met. Facilitates, maintains and evaluates departmental cost-containment activities in accordance with system initiatives. 25 %
Demonstrates personal accountability and effective conflict resolution/negotiation skills. Demonstrates appropriate use of universal precautions and use of personal protective equipment. Maintains safe environment and responds appropriately to emergencies and safety hazards. Promotes a positive, supportive, and professional work environment free of disruptive behavior. Practices, in all professional relationships, with compassion and respect for the inherent dignity, worth and uniqueness of every individual. Follows Chain of Command for assistance with issues related to unresolved/problem-solving and/or conflict resolution. Provides, seeks and receives constructive feedback. Provides peer to peer feedback and seeks mediation as necessary. Facilitates building and preserving collaborative and respectful relationships. Demonstrates expertise in collaboration, negotiation, and conflict management. 25 %
WORKING CONDITIONS: Occurs under one-third of the time: Exposure to bloodborne pathogens Hazardous waste and/or toxic/caustic chemicals Fumes or airborne particles
iCARE - COMMITMENTS TO CARE:
Communication I will create and engage in conversations of possibility. o I will be open to innovation and creativity. o I will listen to understand. o I will bring ideas for solutions and be open to alternative ideas. o I will be open to constructive feedback. o I will not engage or listen to negativity or gossip. o I will be positive when speaking about Cone Health, my department, and my coworkers. o I will be approachable. o I will focus on behaviors, not the person, during conflict.
Accountability I will honor my word. o I will do what I say when I say I will. o I will "clean it up" when I can't keep my word. o I will honor my work agreement. o I will be "on the court" instead of "in the stands." o I will follow up in a timely manner on commitments and requests. o I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance. o I will protect patient safety (best practices: ex – hand hygiene).
Respect I will assume the best of intentions and embrace differences. o I will collaborate and seek other people's input. o I will demonstrate courtesy, compassion, and respect with my tone of voice and body language. o I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors. o I will ask the person directly involved when I don't know. o I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes. o I will care for myself while also respecting others.
Empowerment I will own it, solve it, and celebrate it! o I will offer solutions when problems are identified. o I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager. o I will take charge and do the right thing at the right time. o I will make decisions keeping a balance of service, quality, and cost in mind. o I will demonstrate Cone Health values. o I will seek opportunities to celebrate and have fun. o I will recognize good work.
I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Exceptional People Providing Exceptional Care!
Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on.
Extraordinary patient care is about being "high-touch" as well as "high-tech". Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community!
Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS).
Cone Health is a not-for-profit network of health care providers serving people in Guilford, Forsyth, Rockingham, Alamance, Randolph, Caswell and surrounding counties. Our tagline – “The Network for Exceptional Care” – highlights our commitment to excellence, which is shared by our more than 11,000 employees, 1,300 physicians and 1,200 volunteers.As one of the region’s largest and most comprehensi...ve health networks, Cone Health has more than 100 locations, including six hospitals, three ambulatory care centers, three outpatient surgery centers, four urgent care centers, a retirement community, more than 75 physician practice sites and multiple centers of excellence.